FAQ

FAQ
Where are you located? We are located at 8985 Stewarts Ferry Pike Mt Juliet, TN 37122 (in Gladeville) 

Do you ship? Yes! We are happy to ship all of our items. 

When will my order ship? Since our products are custom ordered and printed just for you, we do have a 2-3 week processing time.  If you need something sooner, we are always willing to help when we can. Please email us at hello@525designs.com for inquires on rush orders.

How will my order ship? We use USPS First Class, Priority, and FedEx.

Can I pickup my order instead of shipping? Absolutely! Just choose "In-Store Pick-up" at checkout
What is your return policy?  Personalized orders are not returnable. If you have an item that has not been personalized, we will only accept returns on defective items.

What is your refund policy? We do not refund except in the case of defect.
 
Do you accept custom orders? Yes! That's what we do! Send us an email =)
Do you wholesale? We do offer lower rates for resale, just ask & send us your resale certificate!

If there are any questions that have not been answered here, please email us at hello@525designs.com